We want you to be completely happy with your purchase. Your unworn, unused item(s) may be exchanged within 4 working days regarding size problem, Tags should still be on garments.
The customer is responsible for all return freight charges, including duty and tax, if applicable.
For your protection, we suggest all returns be sent back to us through a traceable carrier. Most major carriers offer tracking information.
Changing size – Worried about a wrong size if you order online ?
While we make sure to provide correct size charts for our products and encourage you to buy after proper measurements, a size problem may still happen. We offer size exchange within 4 working days of delivery.
There will be NO REFUNDS but the customer is free to exchange the product with a different product from our website.
We make sure to pack the products as soon as possible, so you get them as soon as possible, and as such, we do not offer a CANCELLATION POLICY once the order is placed. We recommend you to check in with our social media team and/or whatsapp channels if you have any doubts or questions regarding the product, before you place an order.
Please check our dealer list available here.
Any product not purchased from a Solace authorised dealer would not be covered under any terms of warranty and we take no responsibility for same.